At AgnThos AB we are committed to ensuring customer satisfaction. If a product does not meet your expectations, we offer a hassle-free return process. Returns are accepted for all standard items, except custom-made products or those otherwise designated as non-returnable or used on animals.

There is no set time limit for returns, but we kindly ask you to contacts us asap after you have recieved your order if something doesn't meet your requirement, and always notify us via email before sending any items back. Customers are generally responsible for return shipping costs. You may choose between a full refund or a replacement, depending on your preference.

For health and safety reasons, any instruments that have been tried must be thoroughly cleaned before being returned. Please contact us for more details, including our return form and packaging guidelines.

We appreciate your business and are here to assist you with any questions regarding returns. Please contact us for further assistance.